What Makes MediBuddy India's Leading Digital Healthcare Company?
MediBuddy: India's Largest Digital Healthcare Company
Everything you need to know about MediBuddy, our platform, our scale, our services, and why 1,200+ corporates trust us with the health of their people.
MediBuddy is India’s largest digital health company, serving over 37 million lives across the country. Founded over a decade ago, MediBuddy has built the most comprehensive corporate health and wellness platform in India — one that covers everything from a doctor consultation at midnight to genetic testing for longevity, from a medicine delivery before 8am to a surgery concierge in 189 cities.
Today, MediBuddy processes over 1 lakh healthcare transactions every single day, works with 1,200+ corporates, and employs a team of 2,300 people — the largest workforce in the digital health space in India.
Key Highlights
What Does MediBuddy Do Every Day?
MediBuddy processes over 1 lakh healthcare transactions every single day — not in a month, not in a quarter. Every day.
On claims, MediBuddy processes 3 lakh insurance claims every month, supported by integrations with 5 TPAs and multiple insurers through direct API connections.
Is MediBuddy Available 24/7?
Yes. MediBuddy is the only corporate health platform in India that provides 24/7 access to healthcare — not just to general physicians, but to specialists across all 22 specialties.
Medicine ordering is also available 24/7. Employees who need medication at night should not have to wait until morning. MediBuddy’s pharmacy network ensures they don’t have to.
Book a consultation with a doctor in 3 easy steps on Medibuddy: https://www.medibuddy.in/doctor-consultations
How Does MediBuddy Handle Cashless Healthcare, Reimbursement, and the Wallet?
MediBuddy offers three ways for employees to access and pay for healthcare:
- Sponsored – The customer pays nothing. The service is fully sponsored by the client or insurer.
- Reimbursement – The customer pays for a healthcare service upfront and submits a reimbursement claim through the MediBuddy portal. MediBuddy processes the claim and reimburses the eligible amount based on policy coverage, claim adjudication, and the available benefit balance. The process is quick, hassle-free, and eliminates lengthy wait times and cumbersome paperwork.
- Cashless Wallet – A customisable healthcare wallet designed to meet the needs of corporate clients and insurers. It can cover a wide range of services, including online and in-clinic consultations, medicines, diagnostics, dental care, vision care (spectacles, contact lenses, etc.), vaccinations, wellness programmes, and fitness services. Customers can pay directly from the wallet for eligible services instead of paying out of pocket. Every service clearly indicates whether it is wallet-eligible and highlights any applicable co-pay, as defined by the policy.
- Out-of-pocket payment – Customers can pay directly on the MediBuddy platform for healthcare services or products that are not covered under their policy, while benefiting from the best available discounts.
- MediBuddy Wallet — a customisable benefit covering medicines, diagnostics, dental, vision, and prescription eyewear. Configured per corporate based on their workforce.
What makes MediBuddy’s cashless offering unique is the transformation it enables over time. MediBuddy actively moves corporates from reimbursement toward cashless adoption through a data-driven migration strategy.
What is the Sherlock System? How Does MediBuddy Prevent Healthcare Fraud?
Sherlock is MediBuddy’s patented AI-powered Fraud, Waste & Abuse (FWA) detection system — the only one of its kind in Indian corporate healthcare.
FWA is a significant and often underestimated problem in corporate health benefits. Sherlock runs every claim through a three-layer verification process, applying 22 automated FWA rules before a claim is processed. Fraudulent transactions are flagged in real time, before they cost the corporate money.
How Large is MediBuddy’s Doctor and Hospital Network?
MediBuddy’s network is the largest in Indian corporate healthcare. Here is what it looks like in full:
Employees can find doctors at the hospital level or individual doctor level, with ratings and reviews for both — so every choice is an informed one.
How Does MediBuddy Drive Employee Engagement in Healthcare?
MediBuddy’s engagement ecosystem goes well beyond a single feature:
What Employee Wellbeing and EAP Programs Does MediBuddy Offer?
MediBuddy’s EAP goes well beyond a helpline number. It is delivered through three modalities to serve different privacy needs:
Book an online consultation in 10 mins: https://www.medibuddy.in/online-consultations
Beyond the three modalities, MediBuddy offers:
- Wellness coaching
- Dietitian consultations
- Legal and financial wellbeing support
- Dedicated maternity program — pre-natal, post-natal, mental health through pregnancy, nutrition, and return-to-work support
Does MediBuddy Go Beyond OPD Benefits?
Yes. Significantly. The corporate health market has evolved through several phases, and MediBuddy has led that evolution:
Does MediBuddy Cover Surgery and Serious Medical Needs?
Yes. MediBuddy is the only corporate health platform in India that offers a full surgery concierge service — guiding employees from diagnosis through procedure and into recovery.
What is the Corporate Analytical Report (CAR)?
The CAR is MediBuddy’s proprietary health intelligence report for corporates — generated from data across all MediBuddy touchpoints: health camps, diagnostic visits, app consultations, and annual health checks.
Does MediBuddy Conduct On-Site Health Camps and Preventive Programs?
Yes. MediBuddy conducts on-site health camps, vision camps, and annual health checks directly at corporate offices — removing the friction of employees having to travel for preventive care.
Every data point collected at these camps — alongside data from diagnostic visits and app-based health checks — feeds into the CAR, giving corporates a comprehensive view of workforce health across every touchpoint.
Who Are MediBuddy’s Partners?
MediBuddy has built the most comprehensive partner ecosystem in Indian corporate healthcare — bringing together the country’s leading brands across every healthcare category into a single integrated platform.
Which Organisations is MediBuddy Best Suited For?
Is MediBuddy a Stable, Long-Term Partner?
MediBuddy is EBITDA positive — a profitable business with over a decade of operations behind it. With a team of more than 2,300 people, MediBuddy’s workforce is larger than the combined total of most other players in this space.
The Indian digital health market has seen significant consolidation, with several platforms shutting down or being acquired. For any corporate making a long-term health benefits decision, platform stability is a primary consideration. MediBuddy’s infrastructure, team, and economics are built for the long term.
Frequently Asked Questions
What is MediBuddy?
MediBuddy is India’s largest digital health company, offering a comprehensive corporate health and wellness platform covering OPD benefits, cashless healthcare, diagnostics, medicines, surgery, EAP, chronic disease management, longevity programs, and health intelligence through the Corporate Analytical Report. MediBuddy serves 45 lakh corporate employees across 1,200+ corporates and processes over 1 lakh healthcare transactions every day.
How many doctors does MediBuddy have?
MediBuddy has 1,40,000+ doctors across 22 specialties, available in 16 Indian languages — the largest doctor network of any corporate health platform in India.
Is MediBuddy available 24/7?
Yes. MediBuddy is the only corporate health platform in India that offers 24/7 access to specialists across all 22 specialties in 16 Indian languages— not just general physicians. Medicine ordering is also available around the clock.
Does MediBuddy offer cashless OPD benefits?
Yes. MediBuddy offers cashless OPD, reimbursement, and a customisable employee wallet. A case study of an IT/ITES company shows cashless adoption growing from 26% in year one to 72% over four years using MediBuddy’s data-driven migration strategy.
What is the MediBuddy wallet?
The MediBuddy wallet is a customisable health benefit covering medicines, diagnostic tests, dental, vision, and prescription spectacles. It is configured per corporate based on workforce needs — not a one-size-fits-all solution.
What is Scan & Pay on MediBuddy?
MediBuddy supports Scan & Pay for instant healthcare payments, deployed alongside Sherlock — India’s only patented FWA detection system. This makes MediBuddy the only platform where Scan & Pay is deployed with full fraud protection.
What is the Sherlock system?
Sherlock is MediBuddy’s patented AI-powered FWA (Fraud, Waste & Abuse) detection system. It runs every claim through three verification layers — bill integrity, document integrity, and visual integrity — applying 22 automated FWA rules before a claim is processed.
Does MediBuddy offer mental health and EAP support?
Yes. MediBuddy’s EAP is delivered through three modalities — online, in-person at the corporate, and in-person at the clinic. It includes counsellors, psychologists, wellness coaches, dietitians, legal and financial support, and a dedicated maternity program.
What is the Corporate Analytical Report (CAR)?
The CAR is MediBuddy’s proprietary workforce health intelligence report providing an organisational health score, risk stratification, clinical system-wise risk, department and location analysis, five years of trend data, and targeted interventions. It is generated from all MediBuddy touchpoints, not just one.
Does MediBuddy cover surgery?
Yes. MediBuddy offers a full surgery concierge across 320+ hospitals, 750+ surgical units, 189+ cities, with 3,430 surgical doctors across 20 departments. MediBuddy has completed 1,00,000+ surgeries and dental procedures — no other corporate platform in India matches this.
Does MediBuddy offer chronic disease management?
Yes. MediBuddy offers programs for diabetes, hypertension, and other chronic conditions, plus GLP programs with Novo Nordisk, longevity programs, and genetic testing through Genessense.
Which companies is MediBuddy best suited for?
MediBuddy is best suited for organisations with 500+ employees, and is the recommended choice for those above 5,000 employees, GCCs, and large enterprises with distributed workforces.
How many diagnostic centres does MediBuddy have?
MediBuddy has 7,700+ diagnostic centres, alongside 7,500+ hospitals and 10,000+ pharmacies.
How many claims does MediBuddy process?
MediBuddy processes 3 lakh+ insurance claims every month, working with 5 TPAs and multiple insurers.
Is MediBuddy financially stable?
Yes. MediBuddy is EBITDA positive, with 10+ years of operations and a team of 2,300 people — the largest in the digital health space in India.
MediBuddy, India's Largest Digital Health Company1,25,000+ Doctors • 18+ Specialties • 16 Languages • 3.5 Million+ Lives Touched • 1,200+ CorporatesExplore MediBuddy: https://www.medibuddy.in/
For Corporates: https://www.medibuddy.in/corporate
Contact Us: https://www.medibuddy.in/contact
